PRIVACY POLICY

EFFECTIVE DATE: June 27, 2026

At Kixs Life, your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, store, and safeguard your data. This Privacy Policy explains how we collect information when you visit our website, purchase our products, book our services, or interact with us online.

By using our website, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following types of information when you interact with Kixs Life.

PERSONAL INFORMATION

Information you voluntarily provide, including:

Name
Email address
Phone number
Billing address
Shipping address
Payment information
Membership information
Appointment details
Order history
Customer service communications

AUTOMATICALLY COLLECTED INFORMATION

When you visit our website, we may automatically collect information such as:

IP address
Browser type
Device type
Operating system
Website pages visited
Time spent on our website
Referral sources
Geographic region
Cookies and similar technologies

This information helps us improve your browsing experience and better understand how visitors use our website.

HOW WE USE YOUR INFORMATION

We use your information to:

Process orders
Schedule appointments
Deliver products
Provide sneaker care services
Manage memberships
Process payments
Respond to customer inquiries
Improve our website
Personalize your experience
Send order updates
Send appointment reminders
Send promotional emails (only if you opt in)
Prevent fraud
Comply with legal obligations

PAYMENT INFORMATION

Payments made through our website are securely processed by trusted third-party payment providers.

Kixs Life does not store your complete credit card or debit card information on our servers.

EMAIL COMMUNICATIONS

If you subscribe to our email list, you may receive:

Product announcements
Sneaker care tips
Educational content
Promotions
Membership updates
Company news

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

TEXT MESSAGE COMMUNICATIONS

If you opt into SMS communications, we may send:

Appointment reminders
Order updates
Shipping notifications
Promotional offers
Membership notifications
Message and data rates may apply.

IYou may opt out at any time by replying STOP.

COOKIES

Our website uses cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyze website traffic
Measure marketing performance
Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

ANALYTICS

We may use website analytics tools to better understand visitor behavior.

These tools help us measure:

Website traffic
Popular pages
User engagement
Device usage
Marketing effectiveness

Analytics data is collected in aggregate and is not intended to personally identify individual visitors.

HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share limited information with trusted service providers who help us operate our business, including:

Payment processors
Shipping carriers
Email service providers
Website hosting providers
Customer relationship management (CRM) platforms
Marketing service providers
Analytics providers

These providers are only permitted to use your information to perform services on our behalf.

DATA SECURITY

Protecting your information is a priority.

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, misuse, or loss.

While no online system can guarantee absolute security, we continually work to maintain secure business practices.

DATA RETENTION

We retain personal information only for as long as necessary to:

Complete transactions
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements

CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate parental consent, we will promptly delete it.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Request a copy of your data
Withdraw consent for marketing communications
Object to certain types of processing

To exercise any of these rights, please contact us using the information below.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

Kixs Life is not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any website you visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technology.

The updated version will always be posted on this page with a revised Effective Date.

Your continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Kixs Life

Email: [email protected]

Website: www.kixslife.com

Business Hours:
Monday–Friday: 3:00 PM – 7:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

YOUR PRIVACY, OUR PROMISE

At Kixs Life, we believe trust is built through transparency. Just as we take exceptional care of every pair of sneakers entrusted to us, we are equally committed to protecting the personal information you share with us. Your data is handled with integrity, respect, and the same attention to detail that defines everything we do.

Protect. Preserve. Extend. It's not just how we care for sneakers — it's how we care for our customers, too.